Privacy Policy

1. Introduction

Bloom by Roze Health, LLC (“Bloom,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website or use our telehealth services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

• Identification information: name, date of birth, email address, phone number, mailing address.
• Health information: medical history, current medications, lab results, and other health-related data you provide during intake or consultations.
• Payment information: credit card or other payment details processed through our secure payment processor.
• Usage data: IP address, browser type, pages visited, and session duration collected automatically when you visit our website.

3. How We Use Your Information

We use your information to:

• Provide, coordinate, and improve our telehealth services;
• Communicate with you about your care, appointments, and results;
• Process payments and manage your account;
• Send clinical follow-ups and educational content related to your treatment;
• Comply with applicable federal and state laws, including HIPAA.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information with:

• Licensed healthcare providers involved in your care;
• Our compounding pharmacy partner for prescription fulfillment;
• Technology platforms required to deliver our services (Practice Better for care coordination and for electronic prescribing; Fullscript for supplement dispensing);
• Payment processors for billing purposes;
• Regulatory or legal authorities when required by law.

All third-party partners are bound by appropriate confidentiality and data processing agreements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and analyze usage. You may disable cookies through your browser settings, though some features may not function properly as a result.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain your personal and health information for as long as necessary to provide services and comply with applicable legal, regulatory, and professional obligations. Medical records are retained in accordance with Colorado and Wyoming state law.

8. Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete your personal information. To submit a request, contact us at hello@bloombyrozehealth.com.

For rights related to your protected health information (PHI) under HIPAA, please refer to our HIPAA Notice of Privacy Practices.

9. Children’s Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this document will reflect the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

Bloom by Roze Health, LLC
Email: care@bloombyrozehealth.com
Website: www.bloombyrozehealth.com